The Future of Retail: AI, Automation, and Consumer Clout (and How You Can Keep Up)
The retail landscape changes rapidly, and keeping up with the latest trends can feel overwhelming. This blog explores some of the key themes shaping the industry in the USA, highlighting the growing importance of ecommerce software solutions and retail software development services . AI: A Double-Edged Sword Artificial intelligence (AI) promises to revolutionize retail, but it's not all sunshine and rainbows. Here's a closer look: The Good: AI can personalize the shopping experience, optimize logistics, and even retrain employees for higher-value roles (like IKEA's upskilling of customer service reps). Chipotle founder Steve Ellis' "robot-powered" restaurant concept, Kernel, exemplifies how AI can create better jobs with higher wages. The Challenge: Retailers often struggle to make their data accessible for AI implementation. A Salesforce survey found that nearly half of retailers need help complying fully with data security regulations, hindering AI ado...